Shipping policy


The LA Dugout Last updated: April 2026

Overview

Every item in The LA Dugout catalog is made to order. Once you place your order, production begins — your tee is printed, quality checked, and packaged before it ever ships. This means no excess inventory, and every piece is fresh.

Where We Ship

We currently ship within the United States only, including all 50 states (including Alaska and Hawaii).

We do not offer international shipping at this time. Stay tuned — we're working on it.

Processing & Production Time

Because each order is produced on demand, please allow 2–5 business days for your order to be produced and prepared for shipment. Orders are not processed on weekends or holidays.

You will receive a shipping confirmation email with a tracking number once your order has left our fulfillment center.

Shipping Method & Delivery Time

All domestic orders are shipped via Special Line — a dedicated shipping service optimized for fast, reliable domestic delivery.

Shipping Method Estimated Delivery
Special Line (Standard) 3–5 business days after shipment

Total estimated time from order to delivery: 5–8 business days.

Shipping times are estimates and are not guaranteed. Delays may occur due to carrier volume, weather, or other circumstances outside of our control.

Shipping Costs

Shipping rates are calculated at checkout based on your order and delivery location.

Order Tracking

Once your order ships, you'll receive a confirmation email containing your tracking number. You can use this to monitor your delivery status directly with the carrier.

If you haven't received a tracking number within 5 business days of placing your order, please contact us at info@ladugout.com.

Address Accuracy

Please double-check your shipping address at checkout. The LA Dugout is not responsible for orders shipped to an incorrect or incomplete address provided at the time of purchase.

If you need to update your address after placing an order, contact us immediately at info@ladugout.com. We can only make changes before your order enters production.

Lost or Undelivered Packages

If your tracking shows your package as delivered but you have not received it, please:

  1. Check around your delivery location (porch, mailbox, with a neighbor)
  2. Wait 24 hours — carriers occasionally mark packages as delivered prematurely
  3. Contact your local carrier for additional delivery details
  4. If still unresolved, reach out to us at info@ladugout.com and we'll do our best to help

Please note: once a package is marked as delivered by the carrier, The LA Dugout is not liable for packages that are lost, stolen, or missing after confirmed delivery.

Damaged Items

If your item arrives damaged or defective, contact us within 7 days of delivery at info@ladugout.com with:

  • Your order number
  • A photo of the damaged item

We'll make it right.

Questions?

Reach us anytime at info@ladugout.com. We aim to respond within 1–2 business days.